Fabric delivery times vary depending on the shipping service selected by the customer at the time of purchase.
When calculating shipping, the delivery time also appears in the service description.
You will be informed of the code to track your order through the post office website as soon as it is posted.
We have the following shipping methods:
Pac, Sedex and Transport.
The Pac and Sedex services are integrated directly with the post office website, therefore, the values set are values stipulated by the customer's location and the weight of the product.
The Carrier Service is for exclusive use by customers who wish to have their purchases sent by a carrier (very common in the case of wholesale purchases) and, therefore, must specify the carrier for us to request collection.
Please note that the cost of any shipping is borne by the customer. Except when there are promotions, which exempts payment.
There is also the option of in-store pickup, where the customer can complete the entire purchase via the website and pick up the product in store. For this option, shipping is not charged.
Posting time varies from 1 to 6 business days. However, we always do our best to post fabrics within 1 to 2 business days.
The customer has the right to return or cancel a product, up to 7 days after receiving it, in accordance with consumer law, and be refunded the amounts paid for it. And Adamá always prioritizes customer satisfaction.
To this end, we provide several contact channels:
Phone (21) 3344-4150
Whatsapp: (21) 96937-1542
E-mail: [email protected]
